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Posted at April 6, 2004, 3:57 pm: Hi all, I am so devasted - after being on eBay for over 4 years, had 100% positive feedback rating of 824, I got my first negative yesterday...over an item I sold for my husband...not even my merchandise! Feedback said I didn't repond to emails...I never got them, except the one asking when I shipped which I promptly responded to. I invoice every item, and the invoice had my phone # on it...why didn't he just call? It was for a Universal Remote and he claims the backlight doesn't work. It did. My husband even put batteries in it to check and left them in for the guy...an added bonus...and I even upgraded his shipping to Priority at no extra cost (he paid like $2 for shipping). Thing is, if he had a problem, I would have gladly refunded his money. I emailed him letting him know I did't get his emails, that he should have called and we could have worked it out. On my website (also on the invoice) it clearly states my return policies, too. Now, if he gets back to me, I don't even know if I want to...damage is already done. Do people just get their jollies leaving negs like that? He paid by paypal, can he do a chargeback? He obviously received the item...damage is already done to my feedback, I don't want to be out chargeback fees too. Guy only hade a 3 rating on ebay...that'll teach me to do business with newbies (I know some people hate that word, but if the shoe fits). Going to read Paypal procedures now. Thanks for letting me vent. Dana Material Pleasures www.material-pleasures.com Original of the message was taken from http://www.auctionbytes.com/forum/phpBB/ Replies:Hi Dana - I feel your pain.Hi John, Of course you are right. Other Topics of AuctionBytes:RIYA - Face Recognition Search ! ?New Selling Site?? Fed up with Overcharged Shipping and Lousy Packing Tax ID? EBAY SALES SLOOOOOOOOOOW? eBay copyright image infringement recommend snipe software???? Is this a scam?? Shill Bidding Seller Not NARU'ed, but Shill Bidders Naru'ed Porcelain Doll molds Wiley and ebay PDF Want your own online shop? Great software found. Anybody home? is ebay the only profitable c2c site? Albany Business College Year Book 1955 New eBay Fees - What You Will Pay - CHART Hey Speedy! Feedback On CBS 60 Minutes eBay Segment??? What is the best MultiAuction search engine??? I Need A Wholesale Source WHEN WILL EBAY STOCKHOLDERS FIRE MEG? eBay Blogs Rey Mysterio & John Cena teddy bear auction (last day 12 What was this spoon used for? photo of Zane Grey- Research help needed-interesting story BidPay to Western Union now back to BidPay Whoa! Have I been busy or what? Costume and Vintage jewelry Interesting Tidbit (eBay vs Yahoo, Bidville, UBid, Amazon) New Auction Marketplace - Plunderhere.com check out the going prices on Blue Fish pieces Connie B's purchase of a beer stein ask, please advice me for 45 records for 2.50 or less!! Meridian Selling Tool Where I would find a market for vintage Photography Kit? NY Times Article on eBay Fraud Thousands of vintage record albums getaccess auctions on ebay;part of clear channel?membership? Would you give a rfund? advice on vero counter claim WagglePop Reopening 2 gal. crock Help with pottery date Intellectual property rights violation??? What the...??? Vintage vs antique hats OT: Is Canmore Heavens Door? |