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Posted at February 19, 2004, 3:43 pm: I am an avid buyer on eBay. I have been scammed twice by sellers but continue to buy and always try to protect myself in the normal ways – reviewing seller’s feedback, communicating with the seller via email, purchasing insurance. When PayPal announced its new “Buyer Protection Program” this fall, I was very excited. I felt like FINALLY eBay was taking action to make shopping on the site safer. Boy, was I WRONG! eBay did take action… they heavily marketed/advertised and MISLEAD the public to think they had created a new, great “Buyer Protection Program” which really doesn’t provide protection at all. A few weeks ago, I bought a $120 phone on eBay and never received it. I tried to contact the seller a number of times and never heard from him. So I finally gave up and thought, “well, at least I can get my money back from PayPal.” Once again, I was wrong. I filed my claim and PayPal sent me their cookie-cutter “we will investigate the matter” email. I waited. Then, last week I get the following email… PayPal has concluded our investigation of your buyer complaint. Case ID: PP-030-748-212 Transaction Date: Jan. 21, 2004 Transaction Amount: -$126.07 USD Seller's Email: xxxxxxxxxxxxxxx Seller's Name: xxxxxxxxxxxxxxxx Our investigation has determined that the seller is at fault, but we were unable to recover any funds from the seller's account. As stated in the PayPal User Agreement, Buyer Complaint funds recovery cannot be guaranteed. If this transaction took place on an auction site, we encourage you to contact the auction site and see if they offer insurance coverage. We appreciate your business, and regret this experience. To make sure future transactions proceed smoothly, we suggest reading these Security Tips: (URL deleted because of eBay link policy). Sincerely, Neil Protection Services Department Well OF COURSE they can’t recover funds from a fraudulent seller’s account!!! Why would a crook steal money and then leave it in his account to which you have access??!? Any half-witted bad guy is going to commit his fraud and then disappear. So I ask what protection they really provide?? Protection from the stupid fraudulent sellers? How does that benefit me? How can PayPal call themselves a PAL? SORRY FOR THE LONG RANT, I just want you all to know the scam that is PayPal's "Buyer Protection" Program. Original of the message was taken from http://www.auctionbytes.com/forum/phpBB/ Replies:I agree with you Jon and yet I sometimes am on the other side of the f...-+That's the thing, though. -+-+That sounds odd to me and heres why. All you can do is file a report with eBay and demand that the seller b... Did the seller qualify for buyer protection program? I take you did ... > but they could do NOTHING about it because the seller In those ... I am guessing that you paid from your paypal "balance". It is against the law for PayPal to debit your bank account or charge ... I didnt know that. Dipping into the checking used be a Paypal practice. They do indeed have this. poetswares and everyone else -- thank you for letting me whine here an... Up until yesterday I was a strong promoter of PayPal. Wendy - If you have the receipt showing how much the box weiged t... always pay with credit card! Sheesh! Other Topics of AuctionBytes:Bavarian CaravaneRight market for museum-quality dollhouse miniatures? thanks for the forum Free Gallery Day? Rumor - True or False? rare beatles butcher album Opinions & advice on starting my own Estate Sale Service New eBay Scam??? The Nonpareil Post Card Album 1876 live tv any one ? Corporate Sales on eBay? What is the best venue for selling old records? Opinions on auctioncheckout.com Hot catagories Just found about 1000 marbles in basement need some help How much is a ton of silver? Take a guess! Have you ever made use of an Ebay Drop Off store? Vintage or Antique or Modern???? EBAY FIXED PRICE LISTING 10 CENT LISTING DAY JULY 8TH Antiques, collectibles links 10 CENT LISTING DAY Looking SELLER by COMMISSION | DropOff Store Pope Pius XII Is There a Way to View a Top 10 Seller List of Ebay Items? What do Women Want Online? Ten Tips for E-tailers CHOCOLATE ANGEL FOOD DESERT Homer Laughlin eagle over lion pitcher eBay Listing Removed: Encouraging Infringement Religious book 1847 - Binding style / name? Staffordshire or Wedgewood. MEG WHITMAN EBAY CEO GETS 2% APPROVAL RATING IN MARCH Paypal History Download Broken? Dealing with the Ebay Fee Increase-II eBay Fees "A letter I wrote to eBay" jearbear Looking for Traffic/Page Counter for off-Ebay auctions |