Topic: Titan Poker has just lost a customer, I hope more than one

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Posted at August 23, 2006, 4:19 pm:

I deposited via an email that stated 50 pts per dollar clearance, I deposited and confirmed this with live chat. This morning I get an email saying the bonus was issued at 100 pts per dollar, I emailed them: this was the response.

Thank you for contacting Titan Poker.

Hi! This is JD from the support team and we are more than happy to assist you today!

whore, we have received your email and we understand how you feel. We always strive to provide excellent experience to all our valued players. Our poker room management has decided that due to current trend in the online gaming industry, this change will serve the purpose of our poker room to be at par with competitors. The bonus dollars will be released to your account at the rate of $10 for every 1000 Titan Points. Rest assured that this modification will benefit all our players eventually.

We are confident that this will not, in one way or another, affect our existing relationship. We aim to offer a high level of customer support to each and every player at Titan Poker.

Should you have any questions or concerns, please do not hesitate to contact the Titan Poker Support Team.

This was my response, and I will hold to it, there are many other sites to choose from.
Dear Titan poker:

have received your email and we understand how you feel, here is a copy of the email you "just" sent me, as well as, I might add, your live support repeated back to me just after I deposited last night.

" Please note that this offer will expire at the end of the month. To qualify for a free entry to the NFL Launch Satellite you must make a new deposit of at least $50 before midnight August 30, 2006 EST. You will need to earn 50 Titan Poker Points for every Cash Bonus Dollar received in order to make a withdrawal of bonus money. Please allow up to 72 hours for cash/reload bonus credits and tournament eligibility."

Now I realize you can probably change anything anytime you want, but enticing customers in this way then turning the tables once you "got" us, in my own opinion, is not fair play or and you do not deserve to be in business when your not playing fair. Surely you had plenty of time to weigh your options and calculate your risks/rewards before sending out this email...it seems to me you are very calculating. I will be withdrawing my money and you will not hear from me again, as well as I will be pasting both of these emails on every poker website I know of, and that is a lot. Good luck with your reputation.

Original of the message was taken from http://www.bonuswhores.com/phpBB2/

Replies:

Interested in hearing if they respond to you.

On a somewhat seperate note, damn that chick in your icon is hot.

its his mom.

-+Wrong, that's the chick that calls you from Party CS.

Is it Deeptha or Pooja?If you play bridge badly you make your partner ...

here was there response [/quote][/quote][/quote]

At least you found out you were screwed before you played the hands ra...

you got a point there, I'm not really that mad but I have only played ...

I signed up only because I heard their network was ending rakeback.


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