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Posted at October 6, 2006, 11:23 am: Maybe you can help or at least give advise? About a month ago I had two listings of ms win2000pro OEM software removed from listing by ebay. Fine, I was unaware I had to sell this software together with an original computer this software was intended for. Subsequently asking Microsoft for advise how NOT to infringe on their rights resulted in a computer-generated, generic response, which didn't tell me anything I didn't know already, others than such software must be sold with a genuine, original DELL computer. Following the proper procedure (I thought) I relisted this OEM (DELL) software TOGETHER with an original DELL computer this software was intended for. Result: eBya removed it again. Subsequent contact with eBay Canada's Trust & Safety Dept. resulted in an apology - Yes, we should not have removed these listings, the listings evidently had been in compliance with eBay policy and should not have been removed. Therefore eBay placed the listings back in my Unsold Item Folder for me to relist. I did relist them, assured by eBay telling me this it was fine to re list. ALSO it was eBay making these listings available to me for relisting. Result: Two days later, after getting bids on these items!!, they were removed again and my account SUSPENDED for violating eBay Policy. Certain this to be a comical error I contacted the individual(?)"SKIP" at eBay Canada's Trust & Safety Dept. I learned the suspension was CORRECT and "only temporary anyway". He agreed haven given me the "Green Light" for relisting and placed the items back in my Unsold Item Folder, yet as Microsoft subsequently demanded removal again I was in serious violation of eBat Policy. Strangely enough, he forgot to mention HE had not only confirmed the items should NOT have been removed by eBay in the first place, but also placed them back in my Unsold item Folder for me to re list.......... (nobody, including Microsoft, will tell me what the actual violation was ...) He would not be able respond to further emails from me unless they contained new facts. Summary: I make an honest mistake, ask Microsoft, to no avail, for guidance -then ask eBay for the same and receive WRITTEN/CONFIRMED assurances they had been wrong and I had been RIGHT and suddenly I find myself SUSPENDED. Now what? I would appreciate, if possible, a comment back from you. Am I insane or is this simply another version of Murphy's Law? Best Regards Jorg Schmitz, Ottawa Canada Original of the message was taken from http://www.auctionbytes.com/forum/phpBB/ Other Topics of AuctionBytes:Google + eBay-There goes the neighborhood!Victorian Hair Art Please help with expanded ebay categories Need info.on old religous book-rare? ITS ABOUT TIME ,EBAY Inc / CLASS ACTION ARBITRATION LAWSUIT is ebay the only profitable c2c site? EBAY Vacation Button and more Where shall i buy online and what brand: bob lind Neat piece of graniteware POLL What are the best way to get buyers to a new site? Gas prices too high? Help fight back! Submit Your Website to unlimited number of link partners dir Ebay wont load Is it just me? Remember the Victims and the Heroes!!! 9/11 New website What do you think of eBay ecommerce web-hosting? wholesale? powersellers? International Trade/eBay/Feds??? Damask Nippon? Newbie Auction Site Where to go to find Value of Records? Mail is super slow! Dell alleges infringing text Please help ID etched glass pattern Help to Identify Please Need logistics. How to do b & m mall and online at same What Would You Do Different - if ... Beatles Records Etched Stemware ID Help "NICHE" SITE FOR FILM - MOVIE MEMORABILIA - DVD VH Delivery confirmation - electronic rate vs. regular rate? Ebay has fall.... Yahoo is better hopefully google Willow Wood Figures Is Anyone Having Luck with McKinley Memorial Pin Selling Fabric on Ebay Ebay Alternatives and Accounting software please help me with auctiva Goodbye eBay, here comes GBuy! african tradition Whats happening with the market for 45's PayPal not giving all the info.?????? Chalkware Plaque of Christ on the cross NEEDED: Frame, handle & Lid for Biscuit Jar Barrel Motor Vehicle sales ABOUT THE MODERATOR Yahoo Auctions are now Free - NO Listing - No Final Values |