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Posted at January 27, 2016, 9:44 am: Dear Valued HSN Customers, As you may have seen in our earlier post, or heard from other members of the community, an HSN cookware supplier, Innova, Inc. (makers of Ultrex, Country Cottage and select products under the Cooks & Chefs label), ceased business operations and is liquidating its assets. Innova going out of business was as much of a surprise to us as it has been to our customers - we had virtually no advance notice and we stopped selling Innova products as soon as we were informed. The reasons for the business closing are unclear, but we have no information indicating that it was related to any health or safety hazard with respect to the non-stick coating on the Ultrex cookware. And while millions of HSN customers have enjoyed their Ultrex products over the years, we, at HSN, are extremely disappointed that Innova, an independent company, not owned by HSN or any of our affiliated businesses, has discontinued operations and is no longer available to provide warranty support. We sincerely regret being involved in any way with a company that has disappointed you. However, in the event you have any questions or concerns related to your Innova products, our customer service team is prepared to assist you at 1-800-284-3900. We very much appreciate your business and your continued support of HSN, and we look forward to serving you in the future. Sincerely, Rob Solomon Senior Vice President of Customer Care Original of the message was taken from http://www.cheftalk.com/forums/ Other Topics of Chef Talk:I have a ton of extra doughCulinary Arts or Management School ? Optimum time to harvest Le Cordon Bleu Hi Hello from Indiana advancing in the culinary field.... Quick Question to you chefs tips for a superb levain trulys Greetings glucose vs corn syrup Vegan Wedding skills, training, education required to be a chef...? Pastry Vacation School One item and one item only! Liaison College or George Brown College Moving out... Don Patron, Houston Natural Food Colors Hello, everyone! Terminologies of Cuts Paula Deen Hello from Germany Holy schmoly! This is nuts! Hi all...lemme see...a q about how much to pay for kitchen rentals... Want to be a chef canning figs Hi everyone! un-warping rondeau pans How far do you a trim a rack of lamb? Decomalt piped garnish problems Help with Peruvian dinner Hi Hello Chef Talk Community Hello to all chefs Chefs to be included in Terra Madre 2006 New Orleans Revisited Chicago City Council Implements Ban on Foie Gras Is you chef or sous-chef driving you crazy? making an herb oil Warmed bread question for you restaurant guys Pastry Flour Sub... How to get a job....: ) I may be selling my first cakes soon Feedback > Want to start a small Restaurant: maybe coastal Trading a useless degree for another? Cost Per head Nutrifood Challenge |