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Posted at January 27, 2016, 9:44 am: Dear Valued HSN Customers, As you may have seen in our earlier post, or heard from other members of the community, an HSN cookware supplier, Innova, Inc. (makers of Ultrex, Country Cottage and select products under the Cooks & Chefs label), ceased business operations and is liquidating its assets. Innova going out of business was as much of a surprise to us as it has been to our customers - we had virtually no advance notice and we stopped selling Innova products as soon as we were informed. The reasons for the business closing are unclear, but we have no information indicating that it was related to any health or safety hazard with respect to the non-stick coating on the Ultrex cookware. And while millions of HSN customers have enjoyed their Ultrex products over the years, we, at HSN, are extremely disappointed that Innova, an independent company, not owned by HSN or any of our affiliated businesses, has discontinued operations and is no longer available to provide warranty support. We sincerely regret being involved in any way with a company that has disappointed you. However, in the event you have any questions or concerns related to your Innova products, our customer service team is prepared to assist you at 1-800-284-3900. We very much appreciate your business and your continued support of HSN, and we look forward to serving you in the future. Sincerely, Rob Solomon Senior Vice President of Customer Care Original of the message was taken from http://www.cheftalk.com/forums/ Other Topics of Chef Talk:thickeningsuzieq The Baptism by Blazing Fire Approach... Pulled Sugar for Dummies Where to Begin... Celebrity Cooking Showdown Strawberry cake recipe questions Labor Day Bash Dessert Ideas! Champagne Cake Wow, What A Burnout.......Racing Video. what's the big deal with HOTELS Vintage or Vintage looking knives Aloha Sleepyheads Thinkin about a career change... Wine importing... Italian Dessert Hot/Cold Smokers? no one's talking about fiddleheads... advice on a cocktail party menu wow this took a long time to find this... New girl here Silkscreening on chocolate A steak question for you restaurant folks pie goo hello all Studying in Australia Spiced nut oops Tuscan soup at Olive Garden Stock Hi All quiche formula needed Pinging Mrs. Fawkes... Serving Portions mkingchef@yahoo.com Rotisserie prime rib on a gas grill Lemon Sauce to Preserve Orlando Bon Appetit Restuarant School at Walnut Hill Chocolate books recommendations Newbie Times through the line.... hello Need recommendation for a hamburger press The Hardest Substitue....... This is where I work - with pictures! Just Saying Hey For Pannini and others italian buttercream |